Unified Service Desk

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Unified Service Desk - USD

USD is an application that makes it easier for your service staff to effectively manage your customers' requests by automating processes in Dynamics CRM based on defined criteria. Unified Service Desk provides a configurable framework to quickly build applications for call centers, and it makes it possible to integrate other external business systems/applications to create a unified workspace. This will increase the usability for users and increase the efficiency of daily work routines in your business.

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